2020 Consumer Confidence Report - CCR 

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Credit Card Payments by Phone: (833) 362-3800

 

System Alerts: 

Susquehanna River Basin Commission (SRBC) Public Notifications Letter McCoy Well No. 1 SRBC Pending No. 2021-027 & McCoy Well No. 2 SRBC Pending No. 2021-028

Armagh Township Residents within a 1-mile radius of the McCoy wells were issued a public notification on a standard form letter required by SRBC. The notice complies with guidelines set forth by the regulatory agencies that oversee Public Water Supply systems. It is a notice that provides the public an opportunity to comment on anything related to the MABL applications with the SRBC. No action is required if you have no comment on the pending applications. 

MABL owns and operates three wells in Milroy, two of which are referenced in the Public Notification letter. These wells are permitted by the PA Department of Environmental Protection (DEP) and have been operational since 1998. After many years, these wells also need to be permitted by the SRBC to be used as a public water supply. MABL has been working with the SRBC for several years, doing studies and testing to prove the DEP permitted rates of withdrawal are consistent with SRBC environmental guidelines. The public notification requirement is a required step in the process to complete this regulatory process.

SRBC Contact information:

Manager, Project Review; Susquehanna River Basin Commission; 4423 North Front Street, Harrisburg, PA 17110-1788; telephone: (717) 238-0423; fax: (717) 238-2436;    e-mail: projectcomments@srbc.net. Comments also may be submitted on SRBC’s Water Application and Approval Viewer at https://www.srbc.net/waav. Please include the above SRBC pending application number on any correspondence.

 

COVID-19 Update: May 11, 2021

Water terminations for non-payment will resume on June 1, 2021. Payment arrangements need to be made in person at the office.

For the 13th consecutive year, the LAUREL CREEK FILTRATION PLANT receives the prestigious Pennsylvania Area Wide Optimization Program (AWOP) Award recognizing outstanding efforts toward optimizing filter plant turbidity performance! The program focuses on:

• Increasing public health protection
• Proactively achieving regulatory compliance
• Improving treatment plant performance
• Maintaining high water quality throughout the distribution system

Link to additional program information

The LAUREL CREEK FILTRATION plant is one of five filtration plants STATEWIDE that has received this award!

MABL continues to fulfill the core mission value of QUALITY water production and delivery every day to every customer.

 

COVID-19 Provisions

MABL's alternate payment channels:
-Mail
-Night Deposit Slot - Front Door (Right)
-Customer Portal www.lewistownwater.com/payment-options/:
-Bank Account Draft-free
-Credit Card by Phone-$2.95 fee (833) 362-3800

Water Service Applications for new water service or existing service transfers of water service can be initiated by telephone. Please call MABL office staff Monday through Friday for complete details.

These temporary adjustments are being made out of an abundance of caution and are being put in place as a preventative measure to decrease the number of people interacting in our local office and create greater social distance between our staff and customers, as recommended by the Federal Coronavirus Task Force and Centers for Disease Control (CDC).

As the COVID-19 (coronavirus) pandemic develops, the health and safety of municipal authority customers and their employees is MABL’s top priority. MABL is continually receiving updates and taking action to maintain the critical need for water service to homes and businesses across the service area. In an effort to mitigate impacts of COVID-19, and as a measure to assist anticipated economic impact on customers, the following items are being added to our action list:

• Placing a moratorium on shutoffs
• Suspending or waiving late charges or fees will resume May 1, 2021
• Instituting payment assistance plans

MABL will continue to follow State and CDC COVID-19 recommendations regarding health and safety as they are updated.

Thank you for your patience and understanding as we navigate this crisis – keep calm and stay healthy.

www.cdc.gov/coronavirus/index.html

www.health.pa.gov